Root & Rebound

(510) 279-4662 (Re-entry Legal Hotline)

Individuals who are currently or formerly incarcerated, or those that support and/or work with these individuals.

No fees apply to those directly impacted. Service providers and professionals may be charged fees for materials/services.

Root & Rebound offers the following services:

"Roadmap to Reentry" Education

Through their "Roadmap to Reentry" guide and legal & community education and trainings, they work to expand the knowledge of community-based organizations, government agencies, and people with conviction histories across the state of California. This education focuses on improving "reentry readiness" so that people in reentry and those who support them are prepared to navigate hurdles to employment, housing, financial stability, family issues, and education.

In addition to their in-person trainings, in October 2016, they launched the first-ever online training hub for people in reentry - the first of its kind in the United States. You can visit the online training hub here:

Request a guide and learn more about their training program by visiting their access reentry resources.

Technical Assistance: Reentry Legal Hotline & Prison Letter Writing

In conjunction with, and in response to the "Roadmap to Reentry" guide and trainings, they provide technical assistance to people working through reentry barriers to improve their readiness for the reentry process. Root & Rebound operates a reentry advice hotline every Friday between 9:00 a.m. and 5:00 p.m. It is open for anyone in California with reentry-related legal issues, questions, or concerns.

Their hotline number is (510) 279-4662. They also respond to hundreds of inquiries each week from people currently incarcerated, requesting the guide and with specific legal questions. If you or a loved one needs assistance and cannot call or go online, please write to Root & Rebound at: 1730 Franklin Street, Suite 300, Oakland, CA, 94612.

Policy Reform and Litigation

Their policy advocacy and litigation strategies encourage federal, state, and local governments and agencies to create smarter reentry policies that promote the well-being of individuals and their communities. They communicate their learnings on the ground to local and state governments and advocacy groups.

If you, or someone you know, is in reentry and having an issue with discrimination, restrictions of your rights and freedoms, issues with an administrative process, or a denial of services of benefits, tell them about it here.They will do their best to incorporate your words into their policy advocacy work (please note: they cannot guarantee their staff will be able to get back to you directly).

Note: Root & Rebound also creates statewide and national reentry resources. Please visit website to view most recent publications.

9:00 a.m. to 5:00 p.m. Monday through Friday
Filed Under


Main Location
1730 Franklin Street
Suite 300
Oakland, CA  94612
[Map & Directions]