Pacific Gas & Electric (PG&E)

California Alternate Rates for Energy (CARE)

(866) 743-2273
(800) 652-4712 (TDD/TTY)
(415) 973-6419

Please see below.


Pacific Gas & Electric (PG&E) California Alternate Rates for Energy (CARE) Program gives qualified households deep discounts on their energy bills. Average discount is about $500 per year. Applications are now available online.

You can also apply for a monthly discount on your electric bill through the Family Electric Rate Assistance (FERA) program if your family meets program guidelines.

Guidelines for the programs are as follows:

  1. PG&E bill is in name of person who is applying
  2. Live at the address where the discount will be received
  3. Cannot be claimed as a dependent on another person’s income tax return other than spouse
  4. Must account for all sources of qualifying household income and meet program guidelines
  5. Do not share an energy meter(s) with another home
  6. Household meets the FERA/CARE income eligibility requirements
  7. Following enrollment, you may be selected for income verification and must provide proof of qualifying household income in order to remain on the program
  8. Notify PG&E if your household no longer qualifies for the FERA/CARE discount
  9. Renew your eligibility every 2 years
Recorded information is available 24-hours per day, 7 days per week.
Filed Under


Main Location
P.O. Box 7979
San Francisco, CA  94120
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