Pacific Gas & Electric (PG&E)

California Alternate Rates for Energy (CARE)

(866) 743-2273 - ext.
(800) 652-4712 - ext. (TDD/TTY)

Please see below.

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Pacific Gas & Electric (PG&E) California Alternate Rates for Energy (CARE) Program gives qualified households deep discounts on their energy bills. Average discount is about $500 per year. Applications are now available online.

You can also apply for a monthly discount on your electric bill through the Family Electric Rate Assistance (FERA) program if your family meets program guidelines.

Guidelines for the programs are as follows:

  • PG&E bill is in name of person who is applying
  • Live at the address where the discount will be received
  • Cannot be claimed as a dependent on another person’s income tax return other than spouse
  • Must account for all sources of qualifying household income and meet program guidelines
  • Do not share an energy meter(s) with another home
  • Household meets the FERA/CARE income eligibility requirements
  • Following enrollment, you may be selected for income verification and must provide proof of qualifying household income in order to remain on the program
  • Notify PG&E if your household no longer qualifies for the FERA/CARE discount
  • Renew your eligibility every 2 years

Recorded information is available 24-hours per day, 7 days per week.


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